@book{163100,
	author = {Chaleff, Ira. and ebrary, Inc.},
	title = {The courageous follower},
	publisher = {Berrett-Koehler,},
	year = {c2003.},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10315456}
}