01165nam a2200289Ia 4500001001200000003000800012006001900020007001500039008004100054020001500095040002100110035002100131050002500152245013600177260005900313300001100372490005700383533015200440650003000592650002100622655002900643700002100672700002000693710001700713856012600730999001900856ebr10085670CaPaEBRm        u        cr cn|||||||||000815s2005    enk     s     000 0 eng d  z1845441532  aCaPaEBRcCaPaEBR  a(OCoLC)13316786614aHD62.15b.B46 2005eb00aBenchmarking the human side of the business enterpriseh[electronic resource] /cGuest editors: Matthew H. Roy and Sanjiv S. Dugal.  aBradford, England :bEmerald Group Publishing,cc2005.  a101 p.0 aBenchmarking an international journal ;vv.12, no. 3  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aBenchmarking (Management) 0aQuality control. 7aElectronic books.2local1 aDugal, Sanjiv S.1 aRoy, Matthew H.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10085670zAn electronic book accessible through the World Wide Web; click to view  c164808d164808