01091nam a2200277Ia 4500001001200000003000800012006001900020007001500039008004100054020001500095040002100110035002000131050002600151245010500177260005900282300001000341490004900351533015200400650002300552650002400575655002900599700002300628710001700651856012600668999001900794ebr10085672CaPaEBRm        u        cr cn|||||||||000815s2005    enk     s     000 0 eng d  z1845441435  aCaPaEBRcCaPaEBR  a(OCoLC)6326279014aHD9980.5b.C85 2005eb00aCultural perspectives on services marketingh[electronic resource] /cguest editor: Michael Laroche.  aBradford, England :bEmerald Group Publishing,cc2005.  a57 p.0 aJournal of services marketing ;vv.19, no. 3  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aCustomer services. 0aService industries. 7aElectronic books.2local1 aLa Roche, Michael.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10085672zAn electronic book accessible through the World Wide Web; click to view  c164810d164810