@book{168547,
	author = {Ruler, Betteke van, and ebrary, Inc.},
	title = {Public relations and communication management in Europe},
	publisher = {Mouton de Grouter,},
	year = {c2004.},
	address = {Berlin ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10317934}
}