@book{168943,
	author = {Burn, Janice. and ebrary, Inc.},
	title = {Developing a robust and responsive e-society},
	publisher = {Emerald Group Publishing,},
	year = {c2003.},
	series = {Logistics information management ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10052796}
}