@book{168950,
	author = {Boaden, R. J. and ebrary, Inc.},
	title = {Operations management in health care},
	publisher = {Emerald Group Publishing,},
	year = {c2002.},
	series = {International journal of operations & production management ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10052803}
}