@book{169545,
	author = {Smith, Shawn A., and Mazin, Rebecca A. and ebrary, Inc.},
	title = {The HR answer book},
	publisher = {American Management Association,},
	year = {2004.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10052861}
}