@book{170897,
	author = {Conlow, Rick. and ebrary, Inc.},
	title = {Excellence in supervision},
	publisher = {Crisp Learning,},
	year = {c2001.},
	series = {A Fifty-minute series book},
	address = {Menlo Park, Calif. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10057987}
}