@book{171607,
	author = {Baykasoglu, Adil. and ebrary, Inc.},
	title = {Techniques and practices to improve responsiveness in industry},
	publisher = {Emerald Group Pub.,},
	year = {2004.},
	series = {Journal of manufacturing technology management ;},
	address = {[Bradford, England] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10058591}
}