@book{172459,
	author = {Donaldson, Molla S. and Mohr, Julie J. and Institute of Medicine (U.S.).},
	title = {Exploring innovation and quality improvement in health care micro-systems},
	publisher = {Institute of Medicine,},
	year = {c2000.},
	address = {Washington, D.C. :},
	note = {"Submitted to the Robert Wood Johnson Foundation, November 3, 2000, RWJF Grant Number 3622."},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10057054}
}