02577nam a2200373 a 4500 ebr10292220 CaPaEBR m u cr cn||||||||| 070518s2008 nyua sf 001 0 eng 2007020971 9780814409138 CaPaEBR CaPaEBR (OCoLC)317384507 HF5547.5 .S8163 2008eb 651.3 22 Stroman, James. Administrative assistant's and secretary's handbook [electronic resource] / by James Stroman, Kevin Wilson, Jennifer Wauson. 3rd ed. New York : American Management Association, c2008. xiii, 578 p. : ill. Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed. Includes index. Overview for the new administrative assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office machines -- Telecommunications equipment -- Computer hardware -- Computer software -- Database management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software -- Data security -- Keyboarding skills -- Word processing -- Desktop publishing -- Using Powerpoint -- Troubleshooting computer problems -- Office ergonomics -- Glossary of computer terms -- The business letter -- Other written communications -- Forms of address -- Legal documents and terms -- Grammar -- Language, usage, and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Special business and financial information for the small business -- Weights and measures -- Your future -- Presentation skills -- Communications skills -- Office management and supervision. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Secretaries Handbooks, manuals, etc. Office practice Handbooks, manuals, etc. Electronic books. local Wilson, K. (Kevin), 1958- Wauson, Jennifer. Stroman, James. Administrative assistant's & secretary's handbook. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10292220 An electronic book accessible through the World Wide Web; click to view 179013 179013