@book{180263,
	author = {Montague, Terrence J., and ebrary, Inc.},
	title = {Patients first},
	publisher = {Wiley,},
	year = {c2004.},
	address = {Mississauga, Ont. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10296038}
}