@book{181762,
	author = {Howard, Richard D. and ebrary, Inc.},
	title = {The handbook of institutional research},
	publisher = {Jossey-Bass,},
	year = {2012.},
	series = {Jossey-Bass higher and adult education series},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10575645}
}