01207nam a2200277Ia 4500001001200000003000800012006001900020007001500039008004100054020001500095040002100110035002100131050002600152245018400178260005900362300001100421490007200432533015200504650003600656650002700692655002900719700001900748700001900767710001700786856012600803ebr10132646CaPaEBRm        u        cr cn|||||||||000815s2006    enk     s     000 0 eng d  z1845449665  aCaPaEBRcCaPaEBR  a(OCoLC)13316789414aHD9980.5b.S74 2006eb00aSpecial issue from the 4th SIG services research conferenceh[electronic resource] :bservices research - a truly global discipline /cguest editors Jochen Wirtz and Shaukat Brah.  aBradford, England :bEmerald Group Publishing,cc2006.  a105 p.0 aInternational Journal of Service Industry Management ;vv.17, no. 2  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aService industriesxManagement. 0aIndustrial management. 7aElectronic books.2local1 aWirtz, Jochen.1 aBrah, Shaukat.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10132646zAn electronic book accessible through the World Wide Web; click to view