@book{183427,
	author = {Baca, Claudia. and ebrary, Inc.},
	title = {Project manager's spotlight on change management},
	publisher = {Harbor Light press,},
	year = {c2005.},
	address = {San Francisco :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10131902}
}