@book{185014,
	author = {Hess, Vicki L., and Sigma Theta Tau International.},
	title = {The nurse manager's guide to hiring, firing & inspiring},
	publisher = {Sigma Theta Tau International,},
	year = {c2010.},
	address = {Indianapolis :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10404961}
}