TY - BOOK AU - Lang,Michael D. AU - Taylor,Alison ED - ebrary, Inc. TI - The making of a mediator: developing artistry in practice AV - HD42 .L36 2000eb U1 - 658.4/053 21 PY - 2000/// CY - San Francisco PB - Jossey-Bass KW - Conflict management KW - Mediation KW - Electronic books KW - local N1 - Includes bibliographical references and index; pt. 1. Artistry -- pt. 2. Reflective practice -- pt. 3. Interactive process; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10582609 ER -