@book{188299,
	author = {Taylor, Judith Combes. and Lashman, Rebekah. and ebrary, Inc.},
	title = {Practical problem-solving skills in the workplace},
	publisher = {American Management Association,},
	year = {c1994.},
	series = {Self-paced learning for a fast-paced world},
	address = {[New York] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10579813}
}