TY  - BOOK
AU  - Friginal,Eric
ED  - ebrary, Inc.
TI  - The language of outsourced call centers: a corpus-based study of cross-cultural interaction 
T2  - Studies in corpus linguistics
AV  - P94.65.P6 F75 2009eb
PY  - 2009///
CY  - Amsterdam, Philadelphia
PB  - John Benjamins Pub. Co.
KW  - Intercultural communication
KW  - Philippines
KW  - Call center agents
KW  - Language
KW  - English language
KW  - Usage
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10279949
ER  -