@book{194523,
	author = {Hubbard, Douglas W.,},
	title = {How to measure anything workbook :},
	publisher = {Wiley,},
	year = {2014.},
	address = {Hoboken, New Jersey :},
	edition = {Third edition.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10849235}
}