@book{194666,
	author = {Cokins, Gary. and ebrary, Inc.},
	title = {Performance management},
	publisher = {Wiley,},
	year = {c2009.},
	series = {Wiley and SAS business series},
	address = {Hoboken, N.J. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10371787}
}