@book{195540,
	author = {McLeod, Doug. and ebrary, Inc.},
	title = {The zero-turnover sales force},
	publisher = {American Management Association,},
	year = {c2010.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10373390}
}