@book{196280,
	author = {Koester, Almut. and ebrary, Inc.},
	title = {Workplace discourse},
	publisher = {Continuum International Pub. Group,},
	year = {2010.},
	series = {Continuum discourse series},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10392339}
}