TY - BOOK AU - Lee,Pui-Mun AU - Khong,PohWah AU - Ghista,Dhanjoo N. ED - ebrary, Inc. TI - Sustainable quality services in the healthcare industry T2 - The TQM Magazine, the international review of organizational improvement AV - RA399.A1 S87 2006eb PY - 2006/// CY - Bradford, England PB - Emerald Group Publishing KW - Quality control KW - Medical care KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10156470 ER -