@book{203034,
	author = {Scott, John C. and ebrary, Inc.},
	title = {Handbook of workplace assessment},
	publisher = {Jossey-Bass,},
	year = {2010.},
	series = {The professional practice series},
	address = {San Francisco, CA :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10399060}
}