@book{205754,
	author = {Sheppard, Blair H. and ebrary, Inc.},
	title = {Coaching and feedback for performance},
	publisher = {Dearborn Trade,},
	year = {c2006.},
	series = {Leading from the center},
	address = {Chicago, IL :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10104127}
}