@book{210102,
	author = {Hobohm, Hans-Christoph, and ebrary, Inc.},
	title = {Knowledge management},
	publisher = {K.G. Saur,},
	year = {2004.},
	address = {M�unchen :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10591447}
}