@book{213296,
	author = {Schutt, Jeffrey H., and ebrary, Inc.},
	title = {Directing the flow of product},
	publisher = {J. Ross Pub.,},
	year = {c2004.},
	address = {Boca Raton, FL :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10124741}
}