@book{215397,
	author = {Allison, Elle, and Reeves, Douglas B., and ebrary, Inc.},
	title = {Renewal coaching fieldbook},
	publisher = {Jossey-Bass,},
	year = {2011.},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10510256}
}