@book{215626,
	author = {Martinez, Veronica. and ebrary, Inc.},
	title = {Performance measurement and management systems},
	publisher = {Emerald Group Publishing,},
	year = {c2007.},
	series = {International Journal of Productivity and Performance Management ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10196376}
}