@book{216072,
	author = {Affisco, John F. and ebrary, Inc.},
	title = {E-government},
	publisher = {Emerald Group Publishing,},
	year = {c2006.},
	series = {Business process management journal ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10120705}
}