@book{216906,
	author = {Phillips, Louise and ebrary, Inc.},
	title = {The promise of dialogue},
	publisher = {John Benjamins Pub. Co.,},
	year = {2011.},
	series = {Dialogue studies,},
	address = {Amsterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10508983}
}