TY - BOOK AU - Woodward,Jeannette A. ED - ebrary, Inc. TI - Creating the customer-driven library: building on the bookstore model AV - Z716.3 .W636 2005eb U1 - 021.7 22 PY - 2005/// CY - Chicago PB - American Library Association KW - Public services (Libraries) KW - Libraries KW - Space utilization KW - Social aspects KW - Marketing KW - Public relations KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10194650 ER -