How libraries and librarians help
a guide to identifying user-centered outcomes
Durrance, Joan C.
creator
Fisher, Karen E.
1966-
Hinton, Marian Bouch.
ebrary, Inc
text
bibliography
Electronic books.
ilu
Chicago
American Library Association
2005
monographic
eng
x, 183 p. : ill.
The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.
Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
n-us---
Libraries
Evaluation
Libraries
United States
Evaluation
Public services (Libraries)
Evaluation
Public services (Libraries)
United States
Evaluation
Public libraries
United States
Evaluation
Case studies
Libraries and community
United States
Z685.85 .D87 2005eb
027
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