02117nam a2200397 a 4500 ebr10469786 CaPaEBR m u cr cn||||||||| 100702s2010 caua sb 001 0 eng d 2010028492 9780470627723 (hbk.) 9780470884942 (e-book) 9780470884966 (e-book) 9780470884911 (e-book) CaPaEBR CaPaEBR (OCoLC)694270996 HD31 .D243 2010eb 658.3/14 22 Davenport, Thomas O., 1952- Manager redefined [electronic resource] : the competitive advantage in the middle of your organization / Thomas O. Davenport, Stephen D. Harding. 1st ed. San Francisco : Jossey-Bass, 2010. xiii, 322 p. : ill. Includes bibliographical references and index. pt. 1. Context -- pt. 2. Implementation. "In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."-- Provided by publisher. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Management. Performance Management. Supervision of employees. Electronic books. local Harding, Stephen D. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10469786 An electronic book accessible through the World Wide Web; click to view 221924 221924