02117nam a2200397 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020002500112020002700137020002700164020002700191040002100218035002100239050002300260082001700283100003300300245015300333250001200486260004100498300002500539504005100564505004500615520061700660533015201277650001601429650002901445650003001474655002901504700002401533710001701557856012601574999001901700ebr10469786CaPaEBRm        u        cr cn|||||||||100702s2010    caua    sb    001 0 eng d  z  2010028492  z9780470627723 (hbk.)  z9780470884942 (e-book)  z9780470884966 (e-book)  z9780470884911 (e-book)  aCaPaEBRcCaPaEBR  a(OCoLC)69427099614aHD31b.D243 2010eb04a658.3/142221 aDavenport, Thomas O.,d1952-10aManager redefinedh[electronic resource] :bthe competitive advantage in the middle of your organization /cThomas O. Davenport, Stephen D. Harding.  a1st ed.  aSan Francisco :bJossey-Bass,c2010.  axiii, 322 p. :bill.  aIncludes bibliographical references and index.0 apt. 1. Context -- pt. 2. Implementation.  a"In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."--cProvided by publisher.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2011.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aManagement. 0aPerformancexManagement. 0aSupervision of employees. 7aElectronic books.2local1 aHarding, Stephen D.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10469786zAn electronic book accessible through the World Wide Web; click to view  c221924d221924