@book{222468,
	author = {Konschak, Colin B. and Jarrell, Lindsey B. and ebrary, Inc.},
	title = {Consumer-centric healthcare},
	publisher = {Health Administration Press,},
	year = {c2011.},
	series = {ACHE management series},
	address = {Chicago, Ill. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10478030}
}