TY  - BOOK
AU  - Harmon,Paul
ED  - ebrary, Inc.
TI  - Business process change: a guide for business managers and BPM and six sigma professionals 
AV  - HF5548.32 .H367 2007eb
U1  - 658.4/06 22
PY  - 2007///
CY  - Amsterdam, Boston
PB  - Elsevier/Morgan Kaufmann Publishers
KW  - Electronic commerce
KW  - Organizational change
KW  - System design
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10201856
ER  -