@book{225999,
	author = {Kerr, Eve A. and ebrary, Inc.},
	title = {Quality of care for general medical conditions},
	publisher = {Rand,},
	year = {2000.},
	address = {Santa Monica, CA :},
	note = {"MR-1280-AHRQ" -- back cover.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=2004580}
}