@book{226002,
	author = {Botterman, Maarten. and ebrary, Inc.},
	title = {Public information provision in the digital age},
	publisher = {RAND,},
	year = {2001.},
	address = {Santa Monica, CA :},
	note = {"RAND Europe."},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=2004583}
}