@book{230841,
	author = {Prosser, Alexander. and ebrary, Inc.},
	title = {Transforming government},
	publisher = {Emerald,},
	year = {2011.},
	series = {Transforming government ;},
	address = {[Bradford, UK] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10464506}
}