@book{230915,
	author = {Mancuso, Joseph C. and Chabrier, Yvonne V. and American Management Association.},
	title = {Fundamentals of business writing},
	publisher = {American Management Association,},
	year = {c1992.},
	address = {[Saranac Lake, N.Y.] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10496194}
}