@book{232386,
	author = {Weitzel, Sloan R. and Center for Creative Leadership.},
	title = {Feedback that works},
	publisher = {Center for Creative Leadership,},
	year = {c2000.},
	series = {Ideas into action guidebooks},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185375}
}