@book{236392,
	author = {Lientz, Bennet P. and ebrary, Inc.},
	title = {Breakthrough strategic IT and process planning},
	publisher = {World Scientific,},
	year = {c2010.},
	address = {Hackensack, NJ :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10422269}
}