@book{237017,
	author = {Pollitt, Christopher. and ebrary, Inc.},
	title = {The essential public manager},
	publisher = {Open University Press,},
	year = {2003.},
	series = {Public policy and management},
	address = {Midenhead :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10175178}
}