@book{240014,
	author = {Donbavand, Tommy. and ebrary, Inc.},
	title = {Making a drama out of a crisis},
	publisher = {Network Continuum,},
	year = {c2009.},
	address = {[London] :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10427640}
}