@book{241017,
	author = {Keen, Jack M. and ebrary, Inc.},
	title = {Making technology investments profitable},
	publisher = {Wiley,},
	year = {2011.},
	address = {Hoboken, N.J. :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10462145}
}