@book{245848,
	author = {Rummler, Geary A. and Ramias, Alan J., and ebrary, Inc.},
	title = {Rediscovering value},
	publisher = {Jossey-Bass,},
	year = {2011.},
	address = {San Francisco, Calif. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10441481}
}