02252cam a2200325 a 450000100090000000300040000900500170001300800410003001000170007101500190008801600180010702000250012503500240015004000750017404200140024905000240026308200150028710000270030224500880032924600230041724600620044024600220050225000120052426000500053630000340058650000240062050400680064450511980071265000160191017091603OSt20220930142529.0111221s2013    caua     b    001 0 eng d  a  2011945844  aGBB2706772bnb7 a0161271022Uk  a9781446210604 (pbk.)  a(OCoLC)ocn801605115  aUKMGBbengcUKMGBdOCLCOdYDXCPdCDXdSINIEdBWXdPHADUdNHAdMOUdDLC  alccopycat00aBF637.C6bN435 201304a361.062231 aNelson-Jones, Richard.10aIntroduction to counselling skills :btexts and activities /cRichard Nelson-Jones.30aCounselling skills3 aIntroduction to counseling skills :btexts and activities3 aCounseling skills  a4th ed.  aLos Angeles, Calif. ;aLondon :bSAGE,c2013.  axii, 330 p. :bill. ;c25 cm.  aPrevious ed.: 2009.  aIncludes bibliographical references (p. [319]-324) and indexes.0 aIntroduction. Who are counsellors and helpers? -- Creating communication skills and feelings -- Creating mind skills -- The counselling and helping process -- Counselling and helping relationships -- The relating stage.  Understanding the internal frame of reference -- Showing attention and interest -- Reflecting feelings -- Starting the counselling and helping process -- Managing resistance and making referrals -- The understanding stage.  Assessing feelings and physical reactions -- Assessing thinking -- Assessing communication and actions -- Challenges, feedback and self-disclosure -- Monitoring, summarizing and identifying skills -- The changing stage.  Helping to solve problems -- Coaching skills : speaking, demonstrating and rehearsing -- Improving communication and actions -- Improving thinking -- Negotiating homework -- Conducting middle sessions -- Terminating counselling and helping -- Further considerations. Relaxation interventions -- Managing crises -- Multicultural and gender aware counselling and helping -- Ethical issues and dilemmas -- Training groups, supervision and support -- Using technology in counselling / Jane Evans -- Becoming more skilled and human. 0aCounseling.