@book{256542,
	author = {Verderber, Rudolph F.},
	title = {The challenge of effective speaking /},
	publisher = {Wadsworth Pub. Co.,},
	year = {c1997.},
	address = {Belmont, CA :},
	edition = {10th ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1515/96004582-b.html}
}